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اذا لم تجد جوابا لسؤالك الذي طرحته، نرجو الاتصال بنا او ارسال رسالة عن طريق البريد الالكتروني، وسنكون مسرورين للرد عليك! |
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كيف يتم طلب سيارة من الولايات المتحدة الامريكية؟
ماهي افضل طريقة لتقديم الطلب؟ |
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اذا شاهدت سيارة ترغب في شراءها من قسم (سيارات للبيع) يمكنك ان تقدم طلبا مباشرا عن طريق ارقام الهواتف لشركتنا او عن طريق رسالة الكترونية. ننصح ان تتصل بنا مباشرة لكي نحجز السيارة التي تريدها لنفسك. ان الاتصال المباشر بالهاتف يعتبر افضل وسيلة واكثر فعالية لطلب السيارة، وانها ستمنع امكانية ان يطلب نفس السيارة شخص اخر او يحجزها لنفسه قبلك.
اذا لم تجد سيارة تناسبك بين سياراتنا، يمكنك ان تطلب وتختار الموديل المحدد باستعمالك استمارة نموذج السيارة المطلوبة. في اية حال، سنقوم بالبحث عن السيارة التي ترغب في اقتناءها الى اني نجد السيارة المطلوبة والتي تلبي طلباتك ومواصفاتك.
اذا كنت قد اشتريت منا في السابق، نرجو ان تبين اسمك ورقم الزبون. اذا كنت تشتري السيارة من شركتنا للمرة الاولى – نرحب بك لتسجيل نفسك كزبون في قائمة البيانات الخاصة بنا.
نرحب بجميع انواع الاتصالات والعمل مع زبائننا.
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كيف ادفع ثمن السيارة التي ارغب في شرائها؟
ماهي الطرق/الاختيارات لدفع ثمن السيارة؟ |
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We recommend to make payment directly on our account (information is
available on every page of our web-site). Such payment will go through bank
system and will be registered as legal transaction. We recommend to specify
Car Lot number and Car VIN number in your payment order. Please, remember to
send us copy of your payment order as soon as possible by fax or e-mail.
This will considerably facilitate the entire procedure: preparing vehicle
and loading, processing necessary paperwork, etc.
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What information/record is shown on "personal" client page?
What is client's personal page?
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Personal pages of our clients contain certain confidential information that
is accessible by a respective client only. Personal page shows client's
record of ordered car lots, payment amounts and dates, balance, tracking
numbers and dates of document packages mailed. Access to personal pages are
protected by Logins and passwords.
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Can I pay for a car upon delivery (in port) ?
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We do not offer service of this kind and do not accept payments on delivery
(COD). Any vehicle we offer for sale should be pre-paid in full (or partly
by specified down-payment) before we load it for shipment, and it must be
paid for in full (remaining balance) upon shipment.
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How do you price vehicles you sell?
What car price is based on?
What a car price includes?
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We do not base our prices on local market prices of countries where we sell
our vehicles. Our car prices directly depend on prices at dealer auctions
where we purchase vehicles. Our company is a wholesale car dealer, and
therefore we try to keep all prices as low as possible for our clients
and our prices are quite competitive on the car market.
Usually a car price we set includes auction purchase price, default shipment
cost (see details), handling fee and our commission.
Main principle in our price policy is concordance between sale prices of
vehicles and their quality.
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What factors form car prices on American market?
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Main factor affecting car price is mileage of a vehicle. Second
important factor in forming adequate price is cosmetic condition of vehicle.
As a rule, we can properly evaluate vehicle only after purchasing it on
auction, thus we check all car lots before offering them for sale. We try to
provide most accurate description of car and we never mask or hide car body
defects (exterior or interior), if some exist. On the contrary, if certain
defects are present, we try to describe them and provide visual information
as well (close-up photos of defects among other photographs of the vehicle).
Our first rule is that We never offer car with wreck history (car wrecked
and then restored), unless a client would order such vehicle from us.
We understand importance of accuracy of all information related to any car
we sell, and thereby we never conceal real mileage of vehicle (that being the
second rule of our company).
Our third rule is to take into closest consideration needs of our clients.
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What happens if I can not complete transaction (full payment)?
What happens if I paid downpayment and vehicle was shipped by I could not pay in full?
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In this case this vehicle is set for sale again on our web-site
(reserve flag is removed) and will be available for sale to other clients.
Primary Down-payment will be returned to You after we sell the car to
another buyer. We do not withhold any payments, fees or fines.
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How I can be sure that I will receive the very car I see on your web-site?
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We realise the importance of this situation, therefore we provide VIN number
of each vehicle in car description. All vehicles we sell are real machines,
they have clean history and they pass customs inspection/clearance in US sea
port. We can obtain and verify history of any car from very reliable and
valuable information resource:Carfax
And we also ask all our clients to write down VIN numbers of vehicles the
purchase both in contract and in payment order.
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Do you offer vehicle history verified via CarFax (and alike)?
Do you verify vehicle history?
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CarFax is a private company that provides
such service on commercial basis.
Carfax obtains reports from insurance companies, car registration records in
USA, etc. to keep their database up-to-date. We do not buy reports from
CarFax or similar services, but you can do it yourself.
We have guarantee of automotive auctions where we purchase vehicles.
Wholesale Car auction system guarantees complete verification of every
vehicle history before auction sale.
We also have extensive experience in car business, and our experts can
usually detect car history disparities and any incongruity as for accuracy and
authenticity of vehicle is concerned.
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What if car is delivered with some damages not listed in description?
What if some car parts are missing ?
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We use only container type of shipment for passenger cars (and SUVs).
Companies that handle car delivery (loading and shipping cars) make an
accurate description of all cargo before loading. Consignee (a company
receiving all cargo in destination port) must do the same procedure and
produce such description to a client/recipient prior to handing over cargo.
With such practice, cases of theft or cargo damage are very rare.
Nevertheless, we recommend our clients to print out and keep all photos of
car from our web-site for possible conflicts and disputes with consignee
(party receiving cargo in destination port).
We describe all additional items included in package (if present): service
books and manuals, tool sets and wrenches, etc.
We recommend our clients, who discover some scratches, dents, etc. on their
cars that was not supposed to be there and not listed in car descriptions made
before shipment, make photographs of those questionable damages.
(Preferably standard film or Polaroid, NOT digital shots). Such photos will
help to document all claims properly to shipping company and to help our
clients to receive compensation.
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Did You have cases when shipped cargo was lost?
What happens if my cargo lost?
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We did not have such cases in our business yet. However anything can
happen out in the ocean. For situation of this kind, transportation agency
(shipline company) and client have insurance policies.
All cargo transported across the ocean is insured in full: whether it's a
loss of cargo or it's complete wreck and submersion of ship with all cargo. In
this case shipping company is responsible for providing full compensation to clients.
We insure all cars and cargo that we ship across the Atlantic ocean.
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Can I choose shipline for my cargo myself?
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Of course You cam. We welcome any choice you make. We offer shipment of
vehicles by shipline companies we have permanent contracts. That is why, on
our web site, we show 'default' prices with delivery included.
If you choose different company for shipping your car, then you only pay for
car itself, delivery/shipment price will not be included.
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I have seen some site with similar offers and cars from your web-site.
What to do if I see web-site with identical car-lots and information as yours?
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Sometimes we receive some messages from our clients that encounter our car
lots for sale by other web sites in Internet. We call those sites
"Internet-doubles", because for the most part they take not only our cars,
and photos, but even texts word to word. As usual "creators" of those sites
make with only purpose to appear to be active business companies.
Probably some of them do provide certain services and sell cars from
USA, however, there is good possibility that some "doubles" were created
with different purposes and aimed at gullible people. Imagine what this
"purpose" can be. In any case, we recommend to verify authenticity of
offered car(s) before paying for it, i.e. check VIN number, contact
shipline/transportation company handling this vehicle, etc.
The main rule is to be careful and look out for information such site
provides. Do they have shipment schedule? Do they have consignee addresses?
Container numbers (tracking numbers)? And above all - their bank accounts
and phone numbers should not change!
Be very careful and cautions!
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How soon my car can be delivered?
What affects delivery/shipment time of my car?
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Usually 7-10 days pass between loading of car into container in port and its actual
shipping by cargo ship. Port Customs clearance (to verify that car was not
stolen) takes about 3-4 days, other paperwork and loading aboard take 4-6
days. Schedule of shipment and estimated time of arrival you can find
on our page Shipment Schedule and, using container number and link, you
can track you cargo on shipline web-site. Generally, when all necessary
documents are available and prepared, and timing is right, car delivery does
not exceed one month.
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Do you have discounts for wholesale buyers?
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Yes. All wholesale buyers purchasing cars from us regularly have discounts
on wholesale deals. But we want to remind that we offer already very low and
competitive prices from the start, and we suggest You ought to keep that in
mind before you start negotiating prices.
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